Privacy Policy
Last updated: 10th July 2025
At Le Dorney Villa Holidays Cornwall, your privacy matters to us. This privacy policy explains how we collect, use, and protect your personal information when you contact us, stay at one of our villas, or use our website.
Who We Are
Le Dorney Villa Holidays Cornwall is operated by The Par Inn, located at Harbour Road, Par, Cornwall, PL24 2BD. The villas themselves are situated at 2/3 Le Dorney Villas, Harbour Road, Par, PL24 2BD. By booking with us, contacting us, or using our website, you accept the practices described in this policy unless you inform us otherwise.
Information We Collect
We may collect personal data that you provide to us directly, such as your name, address, email address, phone number, and payment information. This information is typically shared with us when you make a booking, send us an enquiry, contact us by phone or email, sign up to receive offers or updates, or participate in a competition, survey, or promotional event.
In addition, when you visit our website, we may automatically collect certain technical information such as your IP address, browser type and version, device type, operating system, time and date of your visit, and how you interact with the pages. This helps us understand how visitors use our site and improve its performance.
We may also receive your information from third-party platforms, such as online booking agents or travel websites, when you book a stay with us through those services. They are responsible for informing you that your data may be shared with us.
How We Use Your Information
The information we collect is used to manage your booking, communicate with you about your stay, respond to any enquiries or issues you raise, and notify you of any changes to our services. It also allows us to improve the quality of our website and the services we offer, as well as maintain the safety and security of our systems.
If you have given us permission to do so, we may also contact you with offers, updates, or news about Le Dorney Villa Holidays Cornwall and similar services we think may interest you. You can opt out of receiving marketing communications at any time.
We also use anonymised data for internal analysis and business planning, ensuring that your identity cannot be traced from the results.
Sharing Your Information
We only share your personal data when necessary to deliver our services or comply with the law. This may include sharing information with trusted service providers, such as booking or payment platforms, who help us run our business. We may also use analytics services to help improve our website and understand user behaviour. Where required by law, or in connection with legal obligations or proceedings, we may also disclose personal data to regulatory or legal authorities.
We will never sell your personal data, and any third parties we work with are expected to handle your information securely and only for the intended purposes.
Data Storage and Security
Your personal data is stored securely in the UK. We take all reasonable steps to ensure it is protected from unauthorised access, loss, or misuse. While we do everything we can to protect your data once we have it, please be aware that transmitting information over the internet is never completely secure. Any data you share with us online is done so at your own risk, but we have robust procedures in place to prevent unauthorised access once it is received.
Data Retention
We retain your personal data only for as long as necessary. If you are an active customer, we will retain your details for as long as you continue to use our services. If you no longer use our services, your data will be anonymised for analysis and securely archived within 12 months.
Your Rights
You have the right to access the personal information we hold about you, request corrections, object to certain uses of your data, or withdraw your consent where applicable. If you no longer wish for us to use your information for marketing, you may unsubscribe at any time or contact us directly to opt out.
To exercise any of your rights, please get in touch by email or phone using the contact details below.
Third-Party Websites
Our website may contain links to other websites for your convenience or information. These sites have their own privacy policies, and we do not accept responsibility or liability for their content or data handling practices. We recommend you check their policies before submitting any personal data.
Changes to This Policy
We may occasionally update this privacy policy. Any changes will be posted on this page and, where appropriate, communicated to you directly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions about this privacy policy or the way we handle your data, please contact us at The Par Inn, Harbour Road, Par, Cornwall, PL24 2BD. You can also email us at info@ledorneyvillascornwall.co.uk or call us on 07770 592093.